Recyling Centre reopening

Norfolk County Council has made the decision today to re-open eight of its larger recycling centres on Monday 11 May. This follows the Government’s updated guidance issued on Tuesday by Defra (Department of environment, food and rural affairs) which advised that local authorities should seek to retain access to HWRC services for their residents to dispose of waste.

The sites we are reopening are Dereham, Thetford, Caister, Ketteringham, Mile Cross, King’s Lynn, Mayton Wood and Hempton Recycling Centres.

All twenty of Norfolk’s recycling centres have been closed since 25 March 2020 when the Government restricted travel outside the home to limited essential purposes. The guidance issued by Government this week states that householders should only take waste to a HWRC if it cannot be stored safely at home and no alternative disposal options are available. So we are asking residents to only make a trip to a site if their waste and recycling is posing a risk to their health and safety.

To manage demand and help ensure safe operations the centres will offer a restricted service and:
• Require social distancing of two metres by all customers.
• Operate on a managed one in one out basis for cars.
• Only allow two adults out of a car to unload their waste.
• Assistance will not be offered to help empty cars.
• Be aimed at cars and car derived vans only to manage demand on the service.
• Provide for the disposal and recycling of the main waste streams including green waste, general waste and charged for DIY type construction and demolition waste.

We have included some frequently asked questions below and when our press release is issued tomorrow, you will find all the latest information on the service here

If you have any questions, please contact our waste management team on